Management diagnostic can refer to an activity or a tool used to carry out the activity and of course there are different tools for different jobs. Some diagnostic tools are quick questionnaires while others are elaborate exercises with scientifically validated outcomes. Diagnostics range from a general business health check through to drilling down into a multitude of specific business areas.
A diagnostic model is a framework for identifying, analysing and interpreting data in a given context to identify possible needs. It should be a holistic business approach which is practical and time efficient.
An effective diagnostic process provides the management team with a practical framework for identifying the current and desired health of a business in terms of its people, products and services), customers and financial position as well as identifying appropriate planning strategies.